Returns & Refunds

How do I return a product?

Request a returns reference, then ship the item back to our warehouse.

Last updated 8 April 2026

To start a return, email hello@multigoal.uk with your order number and the items you wish to return. We will send you a returns reference and the warehouse address. Returns shipped without a reference can be delayed.

For large pallet items, we can arrange a courier collection for a fee, which will be deducted from your refund.

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If you still need help, email hello@multigoal.uk or call 024 7638 2100.